About Us

Five decades of manufactured home lending

Santiago Financial, Inc. finances one kind of property, manufactured and mobile homes, in two states, California and Arizona, from one office in Tustin. Here is where the company came from and how a file is handled.

Santiago Financial, Inc. opened in 1975, serving manufactured home buyers in Orange County and Los Angeles County. The focus has not changed since: manufactured and mobile home lending. Today that means purchase loans, refinances, and land-and-home financing, whether the home sits in a land-lease community or on land you own. It is the only kind of property we finance.

Today the company’s office in Tustin, California serves buyers and homeowners across California and, since 2023, across Arizona as well. The move has its own short article, expanding from California to Arizona. A home in any other state cannot be financed.

A double-wide manufactured home with a covered porch and a carport on a quiet community street in Southern California, with fan palms behind it
A home in a Southern California land-lease community, the kind of file the company has handled since it opened in Orange County.

Every application is reviewed individually, and all financing is subject to credit approval. What a specialist checks in a manufactured home file, and when, is explained on what a specialist lender does differently.

Alongside the loans, the office arranges manufactured home insurance quotes and sells comparable sales reports for California communities. A report is sales data, not an appraisal.

1975 Year founded
2023 Began lending in Arizona
CA & AZ States where we lend
#302948 NMLS ID
How we work

What handling a file here looks like

Manufactured homes only

Purchase, refinance, and land-and-home financing for manufactured and mobile homes, in land-lease communities and on owned land. Because we finance nothing else, a title held by a state agency, land someone else owns, or a community that must approve the buyer is ordinary work here, not an exception.

A person answers the phone

Call during business hours and you reach a member of the team. The staff page lists a phone number and email for each person, and a specialist follows up to tell you where the file stands and what is still needed.

Title and community approval, checked early

We check the home’s title, registration, and any existing lien at the start of the file, not the end. If the home is on leased land, the community’s resident approval is a separate review from ours, so we ask you to start it early.

Help in Spanish

Several members of the team assist clients in Spanish. The main pages of this site and a printable credit application are available in Spanish; the online application is in English.

Meet the team

The people who will handle your file

Real people who answer the phone and guide you from application to keys.

Cindi (Lily) Johnson, Office Manager / Loan Processor

Cindi (Lily) Johnson

Office Manager / Loan Processor

NMLS #297542

Shannon LeVay, Loan Processor

Shannon LeVay

Loan Processor

NMLS #1764022

Diana Fernandez, Loan Processor

Diana Fernandez

Loan Processor

NMLS #2019341

Habla Español
Reviews

What clients say

Comments from our Google and Facebook reviews, reproduced as written.

Cindi Lilly is the best. As first time buyers who knew nothing of the process, she was very kind and walked us through every step, patiently answering all our concerns. Her response time was very fast and made the pace of our application run quickly and smoothly. She made us feel important. She is a professional making the road to home ownership for us a success. We would highly recommend her.
Kimberly C. First-time buyer · Google Review
I was referred to Santiago Financial from my agent. She wanted me to get pre-approved before making an offer on a mobile home. Right off the bat, they answered the phone directly without an automated directory, and that was a huge plus. I love how they kept me updated on the process and what they still needed. Great teamwork at Santiago — it didn’t matter who I spoke with, they were so helpful! I’m very pleased with them!
Barbara R. Referred by agent · Google Review
Our company has been working with Santiago Financial for 30 years plus. I would highly recommend them. Cindi Lilly and her staff are very helpful and are always there to answer your questions and to make sure your deal gets closed.
Julie P. 30+ year client · Facebook Review

Ready to talk about a home?

Tell us where the home sits and whether the land is leased or owned, and a specialist explains what the file would need. No obligation; subject to credit approval.

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