Once your Santiago Financial Credit Application is received, it will be submitted to our lenders by a loan processing assistant. The lenders send Santiago Financial the loan decision between 24 and 48 hours after it is submitted to them, excluding weekends and holidays. The decision will then be shared with the buyer(s) and agent, if applicable.
Counter offer
Sometimes the lender will respond to a buyer’s application with a counter-offer. This means that the lender is willing to lend to the buyer, but with a different amount or with changes to conditions. Once received, Santiago Financial will inform the buyer or agent (if applicable). From that point, if the buyer accepts the counter-offer, a relook will be sent to the lender accepting the offer. The lender will send the approval information within 24 to 48 hours, excluding weekends and holidays.
Relook
A relook is a document that is submitted when terms of the application have changed, such as loan amount, down payment amount, and adding or removing an applicant, etc. It is processed the same way as the Santiago Financial Credit Application by the lender, so a decision for a relook also takes 24 to 48 hours, excluding weekends and holidays.
No Pre-Payment Penalty
A buyer is not penalized if they pay off the loan before the full length of the given term.
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