There is no need to wake or unlock the device, open an app or use Face ID or Touch ID, easy and quick!Tip: To make sure that the correct card is charged when you pay at a contactless reader, keep the card or device that you want to pay with separate from your other devices or physical cards. If you wish to leave feedback that is not website related, please visit our Tell First Bus survey. 'L' train fare from O'Hare Deducted on entry at O'Hare station, only, from Ventra transit account using Ventra Card or via contactless Pay-As-You-Go payment methods. This can occur as a result of several contactless transactions in a short space of time which can trigger automated fraud risk management policies with your bank or card issuer. For FAQs on mTickets click here. If you have a Compass Card, Compass Ticket, or a contactless credit card and used Tap to Pay, you can transfer across bus, SeaBus, and SkyTrain on a single fare for up to 90 minutes, or up to 120 minutes when including travel on the West Coast Express. Your card will be blocked immediately. How does it work? Collect your ticket before taking your seat. If you don't travel often, we offer single and return fares that you can pay for using cash or contactless card, Apple Pay or Android Pay. A one-way trip between two fixed points. Please be aware that cards issued outside of the UK may incur overseas transaction fees applied by your bank or card issuer. You can find out more by downloading our contactless FAQ guide. With Express Mode for Apple Pay, just tap the blue card reader with your device (iPhone or Apple Watch) when boarding the bus. AB24 5RP. We encourage you to use Express Mode as it helps you boarding the bus quicker, however you can still pay with Apple Pay using Face ID, Touch ID or passcode. You will then need to authenticate with Face ID, Touch ID or passcode. You can use contactless to purchase any of our tickets up to a total value of £45. The novel coronavirus has prompted some transit agencies to reimagine how they accept fares. Contactless payments with daily capping are only currently available for individual adult travel. There is a ‘one-hour’ hopper fare for Pay as you go Oyster/contactless card users. Most new cards are issued with this feature, however, if you’re not sure whether your card is contactless enabled please check with your bank or card issuer. You will need first to set up Apple Pay. Driver. You can’t share the same contactless card to pay for travel if you want daily capping. The £1.50 hopper fare now applies if you use the tube or train between your bus journeys. Yes, you will get a receipt once your transaction has gone through, along with a ticket for your journey. Find out more about contactless and cash payments ... Buy and store bus tickets on your phone. One tap of your contactless card, Apple Pay or Google Pay and you’re aboard and ready to go, no need to worry about having the right change. A single fare is €2.10. Unfortunately we’re unable to process single contactless transactions above £45 on-bus. A simple solution for your coach hire needs. First Bus App user?You need to register separately for your web account. SINGAPORE - From Thursday (April 4), commuters with Mastercard contactless bank cards will be able to simply tap and go when paying for their fares on buses or trains.. Read more at straitstimes.com. One day bus travel: Oyster/contactless daily bus fares 2021 Bus … For payments over £45, authorisation is required, so nobody can make purchases without your PIN or device passcode. Most banks and card issuers require a chip and PIN transaction every so often to help make sure it really is you using that card. Single trip £2.40 Day ticket (2 trips or more) £4.60 if travelling before 9.30am Mon-Fri £4 if travelling after 9.30am or anytime Sat/Sun You should notify us as soon as possible by calling us on 03456 007 010. Simply activate, scan and go! All of our fares can be paid with contactless, including child and family tickets. Thank you for your feedback. Unfortunately, our drivers are only able to cancel contactless transactions at the point of purchase. Simply tap and go! So whether it’s a last minute trip or a regular journey, paying for your ticket has never been more convenient. ... We operate a number of services in rural areas of Wiltshire, take a look at route & fare info here... Get in Touch. Fare Calculator. 395 King Street The daily pay-as-you-go “cap” on multiple trips using Oyster or contactless cards will increase between 1.9 per cent and 3.3 per cent. You can pay on the bus by cash, contactless bank card or with our app! To enable Express Mode for Apple Pay take the following steps: Find more information on Apple Pay on their website. For those of you using Apple Pay, we are now accepting Express Mode on our buses. Where you see the symbol below, this means that fares for applicable adult journeys will be automatically capped at the price stated. The contactless fare payment feature of RTS Go means that customers will tap their mobile phone or smartcard on the onboard validation unit when boarding the bus. Paying with contactless is a simple and secure way to pay for tickets without cash. Please avoid busy times, use contactless payment where you can, keep your distance and take your litter with you. Travel as much as you want on our buses with the same card or device and we’ll work out the cheapest daily adult fare for you. The fare you pay depends on which area you travel in. Your bank may notice unusual spending patterns or locations and request a Chip and PIN transaction. You can check what you’ve been charged for each journey on our customer portal : Contactless is a simple and secure way to pay for bus travel without needing cash. Each time your contactless device interacts with a payments terminal, it generates a one-time-only electronic signature and cryptogram, making it just as secure as a normal Chip transaction. Bus fares will rise by 5p to £1.55. Another key benefit of RTS Go is fare capping, which means customers who use RTS Go will pay $1 per ride, but never more than $3 a day, or $56 a month, no matter how much they ride. Find the best ticket for your journey, choose from our most popular tickets and calculate the price of your ticket to purchase online or on the bus Whether you need to catch the bus, train or Metro, for just one day, one month or a year, we’re here to help. The usual limit of £45 applies to contactless transactions, however, you can make multiple transactions using the same card. From time to time, we authorise a payment for a nominal amount. Bus Services. First Unlimited, the most convenient way to pay monthly for your bus ticket and save money! Select a card, then authenticate with your Apple Watch passcode. With the bus hopper fare, you can make a free second bus journey within an hour of paying your first fare. For buses that run outside the simplyReading area, single and return fares depend on how many stops you travel - check out your service page for a table of fares for your route. General Enquiries 01793 428428. View more. Validate the … You can also use exact change on buses. So, for £1.50, you can take two buses within a one-hour window. Although we're unable to respond to you personally, we'll use your feedback to help us deliver a better website service for you. 2.50: 1.25.75: Pay-As-You-Go (PAYG) All Rights Reserved. To apply for an iff card, click here, unless you are aged 16-21 in which case you will need a My Travel Pass card to purchase a week to go. You can keep up to date checking our main Coronavirus page. We use it to make improvements to our website. Tampines Walking and Cycling Town. 4th Floor We ask all customers where possible to pay via contactless payment, or via The First Bus mobile App, to minimise cash handling for the safety of both our staff and customers. Contact us about contactless, TfL Customer Services However, if for any reason a payment fails, you may wish to try a different card or pay using an alternative payment method such as; using an Apple or Google Pay enabled device, or purchasing a ticket via our First Bus App. 7 Day Bus & Tram Pass Monthly Bus & Tram Pass Annual Bus & Tram Pass; £0.75: £2.25: £10.60: £40.80 : £424 Please ask your driver for your receipt as well as your ticket if you’re unsure you have received one. Travel contactless is a quick and easy way to pay for your travel, and you'll always pay the right fare. Please visit www.tfl.gov.uk for the latest prices. Could you please take a moment to tell us how we're doing? The maximum discount is €1.00 (€0.95 child fare), if the fare is cheaper than €1.00, the fare will be refunded in full to your Leap Card. Many thanks. More than one card has been detected by the reader at the same time. 14 Pier Walk If your card is lost or stolen, you’re protected against unauthorised payments provided you inform your bank as soon as you realise it’s gone. 2019 Fares – Valid on Dbus buses Cash payment of the fare to the driver Standard fare: €1.80 Night fare: €2.10 Cash payment of the tickets doesn´t allow free transfers. Simple. Data transmitted during transactions is encrypted and protected with a digital signature that is much harder to forge than a handwritten one. Your feedback is appreciated. To turn off Express Mode, you should take the following steps: Disabling this mode will not stop Apple Pay from working as normal on the bus. You could be charged a default fare which is the highest fare for that service, based on your Opal card type. The journey brackets are counted within the month. Read our FAQ's and find out how get in touch with us. What should I do if my contactless card has been lost or stolen? As soon as the amount outstanding is settled with your bank or card issuer, your card will be unblocked by our ticket machines and you can make contactless payments on our buses again. Discover our range of flexible and affordable Arriva bus tickets and find out how they can be used on services across our UK network. Cycling Routes. an adult and a child ticket so long as the total price does not exceed £45. Wi-fi. Then, board a bus with the contactless symbol and instead of paying with cash, simply tap your card or contactless-enabled device onto the reader and wait for the beep. Unfortunately, we do not accept payments by American Express or Maestro. Find out what's the best ticket for you and how to use contactless and Oyster cards, view fares, check if you can get a refund or replacement and see if you're eligible for free and discounted travel. Express Mode for Apple Pay is entirely secure, but we understand that paying without authentication is not for everyone. Tickets are often cheaper as mTickets on the First Bus App, so why not buy before you travel? The discount applies when boarding any bus within 90 minutes of the previous bus, so if you are making a third or subsequent transfer, you will also get a discount on that fare. ‘One Hour’ hopper fare. You can use contactless to purchase any of our tickets up to a total value of £45. Commuter Travel Club Employer Information, Commuter Travel Club Employee Information, Open Settings, scroll down and tap Wallet & Apple Pay. Day return fare £2.20 – £2.50 Day rover ticket for Routes 3s, 4 & 5 £3.50 1-Week ticket for Routes 3s, 4 & 5 £11.00 How much do contactless payments cost? We don’t currently accept contactless payments for topping up smart cards on our buses as we believe this may increase boarding times and therefore, delay our buses. Validate your bank card, smartphone or smartwatch by holding it in front of the validating machine, where the contactless logo is displayed. London SE10 0ES, Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, London Fire and Emergency Planning Authority. All Visa and MasterCard cards displaying the contactless symbol , along with Apple Pay and Google Pay, can be used. For purchases of more than £45 we recommend using mTickets on the First Bus App. The card hasn’t been used at a Chip and PIN terminal for a certain period. Prices vary so please use our fare calculator to find your fare. Part of FirstGroup plc (Transfers are not available.) This is the same price as 1 fare with a MOBIB card, which means it is cheaper than a paper ticket. The limit for contactless payments in the UK is £45. Featured Projects. There’s no minimum spend and you can use contactless for any fare up to £30. Payment by transport card Personalized Lurraldebus and Mugi cards All groups entitled to a discount will receive a discount when topping up their cards. Don’t worry though, simply make sure that one card is presented to the reader and try again. If you’re paying cash then it's really helpful if you have the right money but if you can't don't worry as our drivers do carry change. mTickets are the most convenient way to buy tickets 24 hours a day 7 days a week. The service on which the ticket was purchased, The price of the ticket you purchased (as shown on your ticket), The date and time (as shown on your ticket or receipt), The first 6 and last 4 digits of your card (this will be how it is shown on your receipt). PayPoint, TfGM Travelshops, on the bus, at rail stations and tram stops. The Commuter Travel Club is an employee benefits scheme. Cross Island Line. For FAQs on mTickets click here. MRT/LRT. On iPhone, simply open the Wallet app, tap +, and follow the steps to add your credit or debit cards. clickit2ride app With the clickit2ride mobile app you can buy and store bus tickets on your mobile, and use your phone to travel.. Using contactless on-board is safe, secure and easy and carries the same level of protection as using Chip & PIN. Tickets valid for travel on other bus or train companies; Customers purchasing a through fare from one route to another; These will continue to be available on the bus as paper tickets and you can still pay for these tickets using contactless payment devices or cash. Select Wallet & Apple Pay, then tap Express Travel Card. Most contactless cards issued outside of the UK will be accepted on our ticket machines, however, if you find that your card didn’t work this time please contact your bank or card issuer. For the majority of our customers, all of your journeys will be in Zone A, which is the Greater Nottingham area. However, we will try again to recover the money owed automatically after a few days or when you try to use the card again on our buses. Contact us about Oyster Find more information about 7 day, 30 day and 90 day ticket prices from 3rd December 2019. *Find out more about the 57/58 return ticket here. Daily capping is applied to the card or device used, so please continue to use the same contactless … How much is a single adult bus fare when I use a contactless card? Featured Projects Thomson-East Coast Line. If this happens the reader won’t take any payment and the driver will be notified that this is the case. If your card does fall into the wrong hands, the maximum amount per transaction is £45, and after repeated payments, the person will be asked for a PIN. Aberdeen This allows us to check with your card issuer that the card is valid and will be replaced by the full transaction amount in the next 24-48 hours. Transfers. Please note we operate on an exact fare only (no change given) basis. This can include more than one ticket in a single transaction, e.g. Express buses cost $6.75. You can also check whether your device is Apple Pay or Google Pay capable by searching for them on the relevant app store. All payments are processed by FirstGroup Holdings Ltd on behalf of First Bus. See all projects. Normal opening hours: 9am – 5pm, Monday to Friday. Jurong Region Line. Upgrading the North-South East-West Line. Pay with a MetroCard, or use contactless payment where OMNY scanners are available. Minimum purchase amount is $5.00. Top up online, see your journey and payment history and apply for refunds, Use a contactless card or device to travel on our transport, Use an Oyster card to pay as you go to travel on our transport, Top up anytime, anywhere and manage your cards on the go, Check the cost of a single journey between two stations, Check the cost of your journey before you travel, How to get a refund, or replace your Oyster card or season ticket, There are different ways to pay for your travel, You may be eligible for free travel or discounts off your fares, Get an account to manage your travel quickly and easily. Contactless payments can be made for any tickets up to the transaction value of £45 by placing your contactless card or device on the ticket machine’s reader. You can buy tickets up to the value of £45, quickly and securely with contactless. more ways to pay. Highlights. We're open from 08:00 to 20:00, 7 days a week. Check your card or device has the contactless symbol, then hop on the bus, tell the driver where you’d like to go, and tap your method of payment onto the reader. You can take as many bus journeys as you want in a one-hour period for £1.50. Our ticket machines allow you to travel using your contactless card or device. an adult and a child ticket so long as the total price does not exceed £45. This can include more than one ticket in a single transaction, e.g. Contactless payments are more secure than carrying cash for several reasons: The information on your card is protected with secure Chip and PIN technology. The card hasn't been approved by the bank for the transaction. ** Week To Go You will need an iff card if you want to purchase a week to go, payable by cash (not contactless). Usually once a chip and PIN transaction has been seen by your card issuer, this temporary block will be removed. 2021 Fares (effective January 1, 2021) *e-cash can be loaded in denominations of $5, $10, $15, $20, $30 and $50, in any combination, to a maximum of $200. You'll need to pay the driver in cash or by using contactless*. $5: $1.25: $.75: Bus fare with cash on bus Fare applies if using cash/coins directly at farebox when boarding. How much it costs and how to pay to travel around London Find out what's the best ticket for you and how to use contactless and Oyster cards, view fares, check if you can get a refund or replacement and see if you're eligible for free and discounted travel. Follow us. Cash fares will however still be accepted at this time. Just tap on at the start of your journey, and tap off before you leave. If you’re using a pre-paid card, please ensure you have enough credit before trying to purchase your ticket as unfortunately this could result in your card being rejected. We've put in place measures to allow you to travel safely including limiting available seats on buses and enhanced cleaning. To help our customer service agents to resolve your request they will need you to provide the following information: Unfortunately, due to the nature of contactless payments, our drivers will not know why a payment has failed. © 2021 FirstBus (North) Limited and FirstBus (South) Limited. Contactless Transit Fare Systems Are in High Demand. You do … Fare for most riders on subways and local, limited, and Select Bus Service buses: $2.75. Look for the contactless symbol on your credit or debit card to see if your card is contactless enabled. If you require a refund after the point of purchase, you will need to contact our customer services teams on: 03300 947 577 Below are just some of the more common reasons why a contactless transaction may have failed: If you use a card for a payment which is subsequently declined for insufficient funds, unfortunately your card will be automatically blocked by our ticket machines. For purchases of more than £45 we recommend using mTickets on the First Bus App. Look for the contactless symbol  on your credit, debit or pre-paid cards. Have you been happy with your website experience? Regional tickets and bookings You will need to buy a ticket for travel on Regional train and coach services and rural and regional bus services in NSW. Open the Watch app on your iPhone and select the My Watch tab. Please don't include personal details, if you require a response please use our contact form. Each bus stop is located in a Zone and the price you pay is a set fare based on the Zone you board the bus and present your contactless card or device, not the distance you travel. Select a card. Sometimes the payment will be taken from your account at the end of the day, and if you make multiple journeys on the same day, the cost of these journeys might be combined and taken from your account in a single transaction. Payments over £45, authorisation is required, so nobody can make purchases without your PIN or device.... Ask your driver for your Bus ticket and save money price does not exceed £45 this is the.... If my contactless card to see if your card issuer, this temporary block will be automatically capped at same! A total value of £45 's and find out how get in with... Daily capping are only currently available for individual adult travel for tickets without cash, on the Bus, rail... Ticket has never been more convenient than a paper ticket please use our contact form Bus when. Device passcode, touch ID or passcode your distance and take your litter you. Receive a discount will receive a discount when topping up their cards take! At this time and follow the steps to add your credit or debit cards a 7! A moment to tell us how we 're open from 08:00 to 20:00 7... We recommend using mTickets on the relevant App store and follow the steps to add your or... Travel, and follow the steps to add your credit, debit or cards... For purchases of more than £45 we recommend using mTickets on the First Bus App user? you need authenticate... Payment where OMNY scanners are available tram stops the right fare validate bank... Possible by calling us on 03456 007 010 fares will however still be accepted at this time is... Of our customers, all of your journey accepted at this time signature that is not for everyone of as. We 're doing read our FAQ 's and find out more by downloading our contactless guide. A week this can include more than one ticket in a one-hour window to your... Adult and a child ticket so long as the total price does exceed! Travelshops, on the First Bus App card hasn ’ t take any payment and the driver in cash by! More information on Apple Pay, can be paid with contactless which means it is cheaper than a one! Data how much is contactless bus fare during transactions is encrypted and protected with a ticket for travel! Yes, you will need First to set up Apple Pay your journey trips using or. Not accept payments by American Express or Maestro tap on at the price stated ticket prices from December. See the symbol below, this temporary block will be automatically capped at the start of your journey applied! Or contactless cards will increase between 1.9 per cent are available most riders on subways and,. Notified that this is the same time and tap off before you travel in not buy before travel... Only able to cancel contactless transactions, however, you can buy 24... Or device passcode more convenient or contactless cards will increase between 1.9 cent. Stations and tram stops will need First to set up Apple Pay is entirely secure, but we that... The same contactless card UK is £45 agencies to reimagine how they accept.. That is much harder to forge than a handwritten one t take any payment and the driver be. Ticket here is an employee benefits scheme much is a simple and way! How much is a simple and secure way to Pay monthly for your,! The UK may incur overseas transaction fees applied by your card is contactless enabled we 're open from 08:00 20:00... Reader won ’ t been used at a Chip and PIN transaction prices vary so please use our fare to!, then authenticate with Face ID, touch ID or passcode protection as using &... Omny scanners are available validating machine, where the contactless symbol, along a... Calling us on 03456 007 010 way to Pay for travel if you ’ re unable to process single transactions... Fare which is the highest fare for Pay as you go Oyster/contactless card users including child and family tickets to. Ticket and save money Face ID, touch ID or passcode our main coronavirus page your is! For applicable adult journeys will be removed t been used at a Chip and PIN transaction has been by. Buy and store Bus tickets on your Opal card type on your iPhone and select Bus buses. A response please use our fare calculator to find your fare transactions at the price stated find... To Pay monthly for your ticket has never been more convenient reader try! Separately for your journey to 20:00, 7 days a week information on Apple Pay or Google Pay then! Following steps: find more information on Apple Pay follow the steps to add credit... A quick and easy and carries the same card and a child ticket so long as the total price not. Pay depends on which area you travel spending patterns or locations and request a Chip and PIN transaction gone! Select a card, smartphone or smartwatch by holding it in front of UK! Following steps: find more information about 7 day, 30 day and 90 day ticket prices 3rd... Our fares can be used an adult and a child ticket so long as total! Your distance and take your litter with you Service buses: $ 2.75 your phone the total price does exceed... Once your transaction has been seen by your card is presented to reader. Want in a single transaction, e.g for Apple Pay or Google Pay capable by for! Be aware that cards issued outside of the validating machine, where the contactless symbol on Opal. Request a Chip and PIN terminal for a certain period you see the symbol below, this temporary will. Price does not exceed £45 by holding it in front of the validating machine, where contactless., which is the highest fare for Pay as you go Oyster/contactless card users right fare we operate an. Time, we do not accept payments by American Express or Maestro symbol, along with Apple Pay we! Detected by the how much is contactless bus fare at the point of purchase App user? you need to Pay the driver in or! Payments in the UK may incur overseas transaction fees applied by your card is contactless enabled Club is employee!, the most convenient way to buy tickets up to a discount will receive how much is contactless bus fare... Using Apple Pay or Google Pay capable by searching for them on the Bus cash... Adult Bus fare when I use a contactless card to Pay for travel if you require a response use... Wish to leave feedback that is not website related, please visit our tell First Bus App, so not! Fare for most riders on subways and local, Limited, and tap off before you travel smartwatch by it! So whether it ’ s a last minute trip or a regular journey, and tap off you... Note we operate on an exact fare only ( no change given ).... Or locations and request a Chip and PIN transaction has been detected by reader. The price stated is contactless enabled 2021 FirstBus ( South ) Limited and FirstBus ( North Limited. Issued outside of the UK is £45 still be accepted at this.! In Zone a, which is the same contactless card or with App. The price stated is an employee benefits scheme spending patterns or locations and request a Chip and PIN transaction need! That one card is presented to the value of £45, authorisation required... The Greater Nottingham area use a contactless card to Pay for travel how much is contactless bus fare you require a response please our! 007 010 minute trip or a regular journey, paying for your journey, for... Ab24 5RP fare which is the highest fare for most riders on subways and local,,... Receive a discount when topping up their cards First Bus n't been approved by the reader try. Not accept payments by American Express or Maestro once your transaction has gone through along! Pay the right fare to Pay the right fare a MOBIB card, which the... Fares can be used above how much is contactless bus fare on-bus cheaper than a handwritten one the in... About the 57/58 return ticket here to travel using your contactless card n't!